We are pleased that you'd like to get in touch with us.

Technical support
T +49 6157 9878 250

T +49 6157 9878 270

T +49 6157 9878 0

Max-Planck-Str. 2
64319 Pfungstadt



PRIMES produces sophisticated devices for beam diagnostics and monitoring. The devices are designed for a long lifespan. Under harsh industrial conditions, with time signs of wear and tear can nevertheless appear on absorbers, probes or optical components. This is why regular maintenance and calibration of the measuring devices is strongly recommended.

Here is a simple rule of thumb:

  • daily use of the device – annual maintenance and calibration
  • weekly use of the device – bi-annual maintenance and calibration

Please also take note of the conditions of your customer-specific quality assurance, which frequently provides specific details about the calibration intervals to be observed.

We will provide details on sending in devices and asking for a return number (RMA) here shortly.

PRIMES offers all customers a comprehensive and expert service with its calibration laboratory and the maintenance and repair service.